1. Age & Supervision
• Most venues are designed for children aged 0–9 (please check store-specific details).
• All children must be directly and closely supervised by an adult (18+) at all times.

2. Wristband & Ticketing
• Entry wristbands must be worn at all times during your visit and presented upon exit.
• If a wristband is lost or removed, the All Day rate will apply.

3. Health & Safety Conditions
• Do not enter if you are under the influence of alcohol/drugs or suffering from an infectious disease.
• If you or your child become ill, nauseous, or injured, immediately cease play and exit the premises.
• Smoking, alcohol, outside food, and drinks are strictly prohibited (baby food and water bottles are permitted).

4. Hygiene & Attire
• All visitors (adults and children) must wear socks.
• Please wash hands before and after play.
• Remove all sharp objects (watches, jewelry, badges, metal studs, etc.) before playing.
• Nappy changes are restricted to designated baby change rooms.

5. Safe Play Guidelines
• No running, rough play, bullying, climbing on unsuitable equipment, bringing ride cars into the ball pit, or sliding down slides incorrectly.
• Food and drinks are not permitted in play areas.

6. Damage & Cleaning Fees
• Customers agree to cover repair or replacement costs for damaged equipment.
• Accidents resulting in unremovable stains or messes (particularly in the ball pit) incur cleaning fees starting from $200, depending on the condition.

7. Personal Property & Surveillance
• Premises are monitored by 24-hour surveillance cameras.
• Management is not responsible for lost or damaged personal property; please look after your belongings.

8. Compliance & Staff Direction
• Visitors must comply with all safety directions given by staff.
• Management and staff reserve the right to refuse entry or ask anyone to leave at their discretion.

9. Assumption of Risk & Liability
• Participation in recreational activities involves inherent risks, including injury or illness.
• Parents and carers indemnify Cuto Kids Cafe and its staff against any loss, liability, or damage arising from a child's entry and play.