ENTRY RULES & DISCLAIMER

Before and after entering our premises, consumers acknowledge that performing recreational activities may cause a dangerous situation.

All visitors, including adults and children, are required to wear socks while entering the café for hygiene purposes.

Please note that outside food or drink is prohibited (except baby food and water bottles).

All children are required to be supervised by an adult who is over 18 years old. Please do not leave your kids unattended in the café at any time.

You agree that children under the age of 18 and/or Customers who are mentally disabled be accompanied and closely supervised by an adult at all times. Where you are responsible for the Children, you agree to be bound by these terms and conditions on their behalf and you will closely and directly care and supervise them at all times.

Consumers agree not to enter the Premises if they are under any influence of alcohol, drugs (regardless the degree of influence) or are suffering from any form of infectious disease (regardless of the degree of infectiousness).

Cuto Kids Cafe and the staff reserve the right to refuse entry and ask persons at their discretion to leave the premises.

Upon entering the Premises, Consumers acknowledge and agree that they are granted a non-exclusive license to use the equipment in the Rabbit Hole. Consumers must not cause any damage to equipment. In the event that damage is caused to the equipment, Consumers agree to make payments towards their repair, or alternatively, their replacement.

Please wash your hands before and after playing. Instant hand sanitizer and hand wash are placed at the entrance and inside the café.

All play area equipment is maintained, checked, and cleaned by our team daily, so please use it gently to protect them from any damage or unremovable stains.

No smoking or alcohol in the café.​

No food or drink is permitted in play areas, cleaning fees will be applied if a stain or mess occurs.

Nappies change is not permitted in the public areas. Please use the baby change room on site or in the shopping centre.

Please notify us once you find some areas that require extra attention or special cleaning, such as toilets and ball pit.

Our café is covered by 24-hour surveillance cameras, but you are still required to take care of your belongings. We are not responsible for any lost or damaged personal property.

The parent/carer indemnifies Cuto Kids Cafe, and its directors, officiers, employees and agents, against any loss or liability, cost, expense, or damage arising from or in relation to the entry of any child/children in their care.

Consumers must comply with safety directions provided by the Cuto Kids Cafe, their officers, and representatives whilst on the Premises.

Please do not wear any sharp objects (such as watches, jewelry, badges, pens, jeans with metal studs, etc.) before play.

No running or rough play is permitted in the café. Unruly, offensive, rude, and bullying language and behaviors are not tolerated.

For your safety, please do not climb, stand, jump, or lean on the play area equipment if they are not designed to play in those ways. Please note that we are not responsible for any injuries arising from the inappropriate use of the equipment.

Do not allow kids to bring ride cars into the ball pit, and do not let them slide down from the slides!

Consumers guarantee they understand the scope, nature and extent of associated risks when participating in recreational activities. Such risks include: contraction, aggravation or acceleration of a disease, physical or mental injury, and/or death.

In the event that Consumers are ill, nauseous or suffering from any form of injury (regardless of the extent of illness or injury), Consumers agree to cease all recreational activities and exit the Premises immediately.